Term and Conditions

Welcome to Shoe Luxe Shop (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website shopgetoutsideshoes.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Our Customers

Shoe Luxe Shop caters to discerning customers who appreciate premium footwear and accessories. Our target audience includes:

• Fashion-conscious individuals seeking quality shoes and accessories
• Customers who value craftsmanship and luxury materials
• International shoppers (excluding certain Asian and remote regions)
• Those who prioritize both style and comfort in footwear

2. Website Use

2.1 Access and Eligibility

You must be at least 18 years old to make purchases. By using our site, you confirm you have legal capacity to enter into binding contracts.

2.2 Account Responsibility

If you create an account, you’re responsible for maintaining confidentiality and all activities under your account.

2.3 Prohibited Conduct

You agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the site’s operation
• Use automated systems to extract data

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in product descriptions, images, and pricing. However, slight variations may occur. Colors may appear differently depending on your monitor.

3.2 Product Availability

All orders are subject to availability. We reserve the right to limit quantities and refuse orders.

3.3 Product Categories

Our premium offerings include:

• Footwear: Ankle Boots, Boat shoes, Boots, Flats & Loafers, Flip-flops, Heeled Sandals, Low Top, Mid Boots, Mules & Clogs, Oxfords, Platform shoes, Slides
• Accessories: Bags, Hats
• Care Products: Insoles, Shoe Care items

4. Orders and Payments

4.1 Order Process

Placing an order constitutes an offer to purchase. We confirm acceptance by sending an order confirmation email.

4.2 Pricing

All prices are in USD. We reserve the right to correct pricing errors, even after order confirmation.

4.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

4.4 Shipping

We offer two shipping options:

• Standard Shipping: $12.95 via DHL or FedEx – 10-15 business days after processing
• Free Shipping: Available on orders over $50 via EMS – 15-25 business days after processing

International customers may be subject to customs duties and taxes.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for unworn items in original condition with all packaging and tags.

5.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

• Insoles
• Opened Shoe Care products
• Items marked “Final Sale”

5.3 Return Process

To initiate a return:

1. Email [email protected] within 15 days
2. Wait for return authorization
3. Repackage items carefully
4. Ship your return (customer pays unless our error)

5.4 Refunds

Refunds are processed within 3-5 business days after we receive and inspect your return. Original shipping fees are non-refundable unless the return is due to our error.

6. Intellectual Property

All content on our site (logos, text, graphics, etc.) is our property or used with permission and protected by intellectual property laws. You may not use our content without express written permission.

7. Liability Limitations

7.1 Product Use

We’re not liable for any injury or damage resulting from improper use of our products.

7.2 Website Operation

We strive to keep our site available but aren’t liable for temporary unavailability due to technical issues.

7.3 Maximum Liability

Our maximum liability to you for any claim is limited to the purchase price of the product in question.

8. Governing Law

These terms are governed by the laws of Oklahoma, USA. Any disputes will be resolved in Oklahoma City courts.

9. Changes to Terms

We may update these terms periodically. The current version will always be posted on our site.

10. Contact Us

For questions about these Terms and Conditions, please contact us at:

Shoe Luxe Shop
323 Southeast 23rd Street
Oklahoma City, US 73129
Email: [email protected]